Refund Policy – Web Hosting & Domain Services | WebVue

Clear 30-Day Refund Terms for Hosting, Email, and Cloud Services

At WebVue, we are committed to client satisfaction and transparency. Our 30-day refund policy covers eligible hosting and email services, giving customers in Lebanon, the UAE, and the region peace of mind when choosing our platform. We strive to deliver reliable service, and if you're not fully satisfied, our support team is here to assist.

Refund Eligibility by Product

  • 🖥️ Web Hosting: 30-day money-back guarantee on first-time shared, WordPress, and cloud hosting plans
  • 🌐 Domain Registration: Non-refundable once processed (.com, .net, .com.lb, etc.)
  • 📧 Email Hosting: 30-day refund available if no active mailbox has been used
  • ☁️ Cloud Hosting: Fully refundable within 30 days for new accounts
  • 🔁 Domain Transfers: Non-refundable once initiated

How to Request a Refund

To request a refund, please contact WebVue support via our contact form or billing portal within 30 calendar days of purchase. Approved refunds are processed within 7 business days back to your original payment method. Requests beyond 30 days are not eligible unless otherwise required by law.

Trusted by Businesses Across Lebanon and the UAE

WebVue proudly supports customers in Beirut, Tripoli, Saida, Jounieh, Dubai, Abu Dhabi, and beyond. Our refund policy reflects our values of fairness and quality, ensuring our clients have full confidence in choosing us for hosting, email, and domain services.

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Contact WebVue for Billing & Refund Assistance

If you need help understanding our refund policy or believe you're eligible for a return, reach out to WebVue’s support team. We’ll guide you through the process and ensure a fast resolution.

Refund Policy

Effective Date:24/05/2025

At WebVue Digital Solutions (“WebVue,” “we,” “our,” or “us”), we strive to ensure our clients are satisfied with the services we provide. This Refund Policy outlines the terms under which you may request a refund for purchases made through webvue.net.

1. Eligible Services for Refund

We offer a 30-day money-back guarantee for the following services:

  • Web Hosting
  • Managed WordPress Hosting Plans
  • Cloud Hosting
  • Agency Hosting
  • Professional Emails

2. Non-Refundable Services

The following services are non-refundable under any circumstance:

  • Domain registrations, renewals, or transfers

3. Refund Process

To request a refund, please contact our billing department by emailing billing@aqua-chicken-938785.hostingersite.com within the eligible refund window. Include your order number, service details, and the reason for the refund request.

We will review your request and respond within 3 business days. Approved refunds will be processed via the original payment method and may take 5–10 business days to appear on your statement.

4. Service Cancellations

Clients may cancel services at any time through their WebVue account dashboard. Cancellation does not automatically trigger a refund unless the request meets the criteria listed above.

5. Chargebacks and Disputes

Initiating a chargeback without first contacting WebVue support will be considered a violation of this policy and may result in immediate suspension of your account. We strongly encourage resolving billing concerns with us directly.

6. Policy Updates

We may modify this Refund Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our services indicates your agreement to the revised policy.